Posted on August 18, 2010 by Mike Chitty
There is some great content here, but then there should be in a 128 slide deck! This is not to be presented, but read. And thought about.
Look at how this information is communicated.
Performance on this in the private sector is often poor.
Performance in public and third sectors is usually worse, in my experience, because the disconnect between espoused values and reality is often wider.
In very small businesses it is not a big issue. But as things scale up, as middle managers and team leaders start to appear this type of issue can become ‘make or break’.
Everyone is clear on what works at Netflix. Employees, customers and shareholders.
- How do you communicate about culture?
- Do words and actions match up in your organisation?
- What can you do to improve things?
Filed under: communication, culture, leadership, management, performance improvement, performance management | Tagged: communication, culture, leadership, management, performance improvement, performance management | Leave a comment »
Posted on March 23, 2010 by Mike Chitty
They usually write a lot of sense over at management issues, which is why I was a little surprised to read an article called Anger Doesn’t Pay.
In my book it is perhaps the most important driver for change and innovation. Anger serves a surprising purpose . It gives us a clue, a sign that there is something here that we can have the energy and creativity to make better. Anger pays much more than indifference which at time seems ubiquitous.
What does not pay of course is losing your temper. Shouting and displaying your anger in ways that alienate people rather than recruit them to your cause.
So value your anger, cultivate it, harness it and make progress. Just don’t let it ignite your temper!
I help accidental managers become outstanding managers – if I can help you give me a call – 0113 815 3765 (UK)
Filed under: change, communication, creativity, culture, leadership, management, Motivation, passion, performance improvement, performance management | Tagged: change, leadership, management, performance improvement, practical | 1 Comment »