More From Tom Peters

Tom Peters was back in London recently.  Here are some highlights…

“Remember. You are the only human being in the world who can help this particular customer at this particular moment in time.”

“The thing that keeps a business ahead of the competition is excellence in execution.”

“Brand inside is more important than brand outside for sustained success.”

“Make sure that you spend your time on the things you say are your priorities.”

“It’s remarkable how quickly an excellent culture can be torn apart by poor management.”

“Irrelevance comes from always doing the things you know how to do in the way you’ve always done them.”

“If you love your company and love what you do, you will serve your customers better—period!”

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