Twitter and the Progressive Manager

Over the last couple of weeks I have been checking out the latest (?) web 2.0 phenomenon that is twitter.  (As I write these words I am so aware that at some point in the future, like  a week on Thursday this will seem so very dated!). I mean really checking it out.  Giving it  [...]

PMN BOGOF

Just a gentle reminder that we have some ‘buy one get one free‘ offers coming up on PMN workshops.  This means that when you book a place at one of the BOGOF workshops you get another place free. I have also developed 2 new workshops which have proven very successful.  The first is on effective [...]

Mini Me or Maxi You?

When you teach, coach and instill a new way of thinking into every employee in your company, so that when employees are faced with any decision, they would do whatever YOU would do as the business owner or leader, you very quickly create a company which stands out in its market place as one which [...]

Cicero and the Progressive Manager

“If you wish to persuade me, you must think my thoughts, feel my feelings, and speak my words.” Cicero – Roman statesman Hat tip to Steve Roesler. Let’s get this straight from the start.  In my book persuading DOES NOT involve influencing employees to do something that is not in their best interest.  It involves [...]

Giving them a reason to choose you…

In a world of vanilla businesses one way to develop a loyal customer base is to give them something to remember you by. A reason to choose you. Ideally a reason that costs nothing. South West Airlines get this.  Here is the proof:

25 Years of Management Wisdom

Jim Sinegal founded Costco 25 years ago.  This is a great post capturing some of what Jim learned about management along the way.  Full of wisdom! Show show if you set up a small business in the right way – it can become massive.

Genius Jet Blue Marketing – Welcome Big Wigs

Great advertising makes me smile and remember the company and what it does. Have a look at these great online videos from Jet Blue.

Year 10 – Industry Day – Work Related and Enterprise Education

My 15 year old daughter brought home a letter yesterday telling me about Industry Day: In conjunction with our Work Related Learning programme, we have organised Enterprise Days in which all year 10 pupils will participate. Hidden curriculum lesson 1: Enterprise is not about freedom of expression and choice – it is about complying with [...]

18 tips for Better Partnership Working

I have just completed a 2 day workshop with a great group of partnership managers.  Here is what I learned! Get really clear and comfortable about your self interest. Your personal  reaction to the opportunities and possibilities offered in your role. Communicate this powerfully in language that the recipient will understand and value. Develop your [...]

More on 121s

The real pupose of 121s is to build a relationship. An honest, robust, respectful constructive relationship. This takes time, effort, curiosity, courage, honesty and a degree of self disclosure. An effective relationship helps us to understand self interest.  Ours and the self interest of each and every team member. Once self interest is understood we [...]