Posted on March 30, 2009 by Mike Chitty
Just a gentle reminder that we have some ‘buy one get one free‘ offers coming up on PMN workshops. This means that when you book a place at one of the BOGOF workshops you get another place free.
I have also developed 2 new workshops which have proven very successful. The first is on effective partnership [...]
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Posted on March 23, 2009 by Mike Chitty
When you teach, coach and instill a new way of thinking into every employee in your company, so that when employees are faced with any decision, they would do whatever YOU would do as the business owner or leader, you very quickly create a company which stands out in its market place as one which [...]
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Posted on March 23, 2009 by Mike Chitty
“If you wish to persuade me, you must think my thoughts, feel my feelings, and speak my words.”
Cicero – Roman statesman
Hat tip to Steve Roesler.
Let’s get this straight from the start. In my book persuading DOES NOT involve influencing employees to do something that is not in their best interest. It involves helping them to [...]
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Posted on March 20, 2009 by Mike Chitty
In a world of vanilla businesses one way to develop a loyal customer base is to give them something to remember you by.
A reason to choose you.
Ideally a reason that costs nothing.
South West Airlines get this. Here is the proof:
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Posted on March 20, 2009 by Mike Chitty
Jim Sinegal founded Costco 25 years ago. This is a great post capturing some of what Jim learned about management along the way. Full of wisdom!
Show show if you set up a small business in the right way – it can become massive.
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Posted on March 19, 2009 by Mike Chitty
Great advertising makes me smile and remember the company and what it does.
Have a look at these great online videos from Jet Blue.
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Posted on March 19, 2009 by Mike Chitty
My 15 year old daughter brought home a letter yesterday telling me about Industry Day:
In conjunction with our Work Related Learning programme, we have organised Enterprise Days in which all year 10 pupils will participate.
Hidden curriculum lesson 1: Enterprise is not about freedom of expression and choice – it is about complying with the policy [...]
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Posted on March 18, 2009 by Mike Chitty
I have just completed a 2 day workshop with a great group of partnership managers. Here is what I learned!
Get really clear and comfortable about your self interest. Your personal reaction to the opportunities and possibilities offered in your role.
Communicate this powerfully in language that the recipient will understand and value.
Develop your professional self [...]
Filed under: 121s, change, communication, creativity, culture, leadership, management, one to ones, passion, performance improvement, performance management, strategy, time management, values | Tagged: 121s, change, communication, creativity, improvement, innovation, leadership, learning, management, Motivation, one to ones, performance improvement, performance management, practical, progressive, strategy | Leave a Comment »
Posted on March 10, 2009 by Mike Chitty
The real pupose of 121s is to build a relationship.
An honest, robust, respectful constructive relationship.
This takes time, effort, curiosity, courage, honesty and a degree of self disclosure.
An effective relationship helps us to understand self interest. Ours and the self interest of each and every team member.
Once self interest is understood we are in a position [...]
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